Frequently asked questions.

No matter where you go in Amsterdam you will always be near a Black Bikes store. Black Bikes has 13 locations in Amsterdam. Black Bikes mission is to become something bigger and add positive change to the world around us. In the cycle market we are the creative, innovative and a little stuborn player.

General questions

Can I reserve a bike?

We have a reservations form for anyone who wants to use this. Here you can find it.

If you do not want to reserve do not worry…….we can assure you that when come we will have standard bikes for you available in our XL stores.

Please note that if you wish to rent a special bike, you need to be early with reserving because this ones can go quickly

How much is a bike?

The price of the rental depends on the duration of the rental and type of bicycle you choose. You can check out the prices of the bike rental

What are your opening times?

For all our locations:

weekdays from 08:00 hours to 20:00 hours

Saturday & Sunday from 09:00 hours to 19:00 hours

Bike Rental

What kind of a deposit do you need?

For a deposit you are required to either bring one credit card with proof of identity (for up to five bikes), or leave one passport with € 50.00 per bike.

We do not accept VISA Electron, debit cards, Prepaid Cash cards and foreign driver’s licenses.

Can I return the bike to another location than the one I rented from?

Yes you can! Black Bikes is the only rental with a hop on & drop off service.

Remind that this is not possible with a deposit you leave physically behind.

Do you give reduction on groups?

It depends on the situation, so please contact our reservations team who will gladly assist you.

What are your terms & conditions?

Our terms and conditions are available here. If you have any questions regarding these terms and conditions, please feel free to contact us.

Do you provide maps?

Yes, we can provide you with our free detailed city center map, showing you the bike lanes, tram ways and all highlights of Amsterdam. If you plan to cycle more and further, we also provide maps with stretch more miles, such as the Countryside.

Please contact us for more information if needed.

Do you organize guided tours?

Our partners do. Tourists who want to cycle with a guide can join a daily bike ride through Amsterdam and beyond. The guides show the most spectacular and breath-taking sights, and give historical and recent information about the Amsterdam and more. We have several different tours available. Please contact our reservations desk.

Bikes

What type of bikes do you rent?

All our bikes are specially made for us in Holland in a small factory. So 100 % local market and low transport emission.

Can I ride a bike with 2 people?

Yes for 2 grown ups we provide tandems. Kids up to 25 kg however can be placed in a child seat

Check our reservations team

Do you have tandems available?

Yes, we do have tandems available at our shops…best to make a reservation because special bikes go fast

Do you rent electric bikes?

Yes we rent E-bikes…ask for more information here

Do you rent motorized bikes or scooters?

No way. We only rent bikes that have zero polution. You have to move yourself…keeps you fit!

Do you rent children's bikes?

Off course we do.

We have children’s bikes for children aged 5 to 7, and 7 to 11. Younger children can use a child’s seat and older children are usually big enough for a town bicycle.

Ask here for more information

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