Frequently Asked Questions .

Yes, you can do that here

If you do not want to reserve do not worry…….we can assure you that when come we will have standard bikes for you available in our XL stores.

Please note that if you wish to rent a special bike, you need to be early with reserving because this ones can go quickly

The price depends on the duration of the rent and the type bike. You can check out the prices at the ‘Rental bikes‘ page.

Central Station
City Centre
Red Light District
The 9 streets
Rembrandtplein
leidseplein
Frederiksplein
Heinekenplein

Weekdays 8.30 – 18.30
Weekends 9.00 – 18.00

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Vondelpark
Muiderpoort
Windmill/Artis Zoo
Westerpark
Olympic Stadium
WTC
RAI
Zuidas
Diemen

Weekdays 8.30 – 18.30
Weekends 9.00 – 18.00

Yes you can, only for regular bikes. It is not possible for e-bikes, cargo e-bikes, tandems, cargo bikes and children’s bikes.

It depends on the situation, so please contact our reservations team who will gladly assist you.

Our terms and conditions are available here. If you have any questions regarding these terms and conditions, please feel free to contact us.

Yes, we can provide you with our free detailed city center map, showing you the bike lanes, tram ways and all highlights of Amsterdam. If you plan to cycle more and further, we also provide maps with stretch more miles, such as the Countryside.

We also created some bike routes tailored for your needs: Explore Amsterdam with Self-Guided Bike Tours

Please contact us for more information if needed.

Our partners do. Tourists who want to cycle with a guide can join a daily bike ride through Amsterdam and beyond. The guides show the most spectacular and breath-taking sights, and give historical and recent information about the Amsterdam and more. We have several different tours available. Please contact our reservations desk.

Yes for 2 grown ups we provide tandems and we also have kids tandems, where one adult can steer and the child can sit in front just pedaling.

However, kids up to 25 kg can be placed in a child seat in the back of the bike.

Check our reservations team

Yes, we do have tandems available at our shop. Please make a reservation because we run out of these bikes quite fast in high season.

Yes, we rent e-bikes. Reserve your e-bikes here

No way. We only rent bikes that produce zero pollution. You have to move yourself—it keeps you fit!

We have children’s bikes for children aged 5 to 7, and 7 to 11. Younger children can use a child’s seat and older children are usually big enough for a town bicycle.

Ask here for more information

You need a valid proof of identity (passport or European identity card. Driving licenses are not allowed).

In the case of a cargo e-bike and a regular e-bike, a credit card authorization of €250 and €500, respectively, is required.

In the case of a cargo e-bike and a regular e-bike, a credit card authorization of €250 and €500, respectively, is required.

E-bikes and other special bikes (such as tandems, cargo bikes, e-cargo bikes, and children’s bikes) should be returned to the original location to ensure the best experience for all customers.

Yes, the e-bike comes with a charger. We will also explain how to charge and lock the battery.